American Arborist was responsive and professional. We requested a quote on our chokecherry tree in our backyard and they came out very quickly to do the quote and included recommendations for a tree in the front yard to be trimmed as well. We appreciated the professional opinion and we are so pleased! They even cut out a wild tree in our fence that we had not included on the quote, which was very appreciated. They were fast and affordable. I had reached out via email and phone call for some questions and they got back to me immediately. I would highly recommend! Before and Afters attached.
Christopher Hampton
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November 01, 2024
Best tree service you will find in Omaha hands down! Had lots of damaged trees from the storm. They trimmed some removed some more and when they were done they cleaned up everything spotless. They were very skilled and extremely courteous. Would recommend them to anyone needing tree work done. Thank you
Beers Family
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December 02, 2024
Great communication, amazing job, priced competitively. They've helped with several tree jobs of mine, and even during the storm their communication was prompt early and often until the job was complete. The area was clean when they left. Couldn't ask for more. Highly recommend!
Amanda Ament
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September 06, 2023
If I could give zero stars, I would. It was the worst experience with any contractor, ever, honestly. The morning of the project, the project manager did not speak to me, the singer of the contract and spoke to the neighbor girl, a minor, for permission to do the project after a huge rainstorm the night before. Consequences of speaking to a 17 year old neighbor was that were they destroyed not just my lawn, but my neighbors' lawns, too. Huge dents from fallen limbs, track marks and torn sod...so much so that my neighbor's retaining wall was actually displaced from the soil being moved from the driven equipment.
My husband was deployed at the time and I had 3 months old twins and trying to get Mitch, the owner, to not just do right by us and repair our lawns but just to speak with me was like nailing jello to a tree. When I did get a hold of him, he yelled at me on the phone and was completely and utterly disrespectful. Expected me to just take the bad service and bad work and pay the bill. My husband ended up calling from the desert to get Mitch to be more respectful to me and understand where we were coming from. He said he'd fix it......lies.
He sent some highschool kid, who was also very rude delivering passive aggressive messages from management, as he said, out to "assess the damage" of my yard and my neighbor's. Mitch showed up with an assistant after, with a giant dip in his mouth, spitting in my yard and on the sidewalk entry to my house right in front of me, to take a look for himself. After everything, he had some guy throw grass seed down two weeks later during the hottest days of the summer, not fixing anything and then threatened me with a lien.
The absolute WORST experience with any contractor, EVER. Never received an apology about any of it. Despite all these other good reviews, if they have done it to one they'll do it or have done it to more.
Bad staff, bad service, bad work.
B A
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November 27, 2024
They did fantastic work, have excellent communications that kept me informed (from the time of their bid, my acceptance, scheduling and the day the work (pruning two mature oaks) was completed. Everyone was courteous and professional….very pleased and highly recommend!
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6942 N 97th Cir, Omaha, NE 68122, USA
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American Arborist was responsive and professional. We requested a quote on our chokecherry tree in our backyard and they came out very quickly to do the quote and included recommendations for a tree in the front yard to be trimmed as well. We appreciated the professional opinion and we are so pleased! They even cut out a wild tree in our fence that we had not included on the quote, which was very appreciated. They were fast and affordable. I had reached out via email and phone call for some questions and they got back to me immediately. I would highly recommend! Before and Afters attached.
Best tree service you will find in Omaha hands down! Had lots of damaged trees from the storm. They trimmed some removed some more and when they were done they cleaned up everything spotless. They were very skilled and extremely courteous. Would recommend them to anyone needing tree work done. Thank you
Great communication, amazing job, priced competitively. They've helped with several tree jobs of mine, and even during the storm their communication was prompt early and often until the job was complete. The area was clean when they left. Couldn't ask for more. Highly recommend!
If I could give zero stars, I would. It was the worst experience with any contractor, ever, honestly. The morning of the project, the project manager did not speak to me, the singer of the contract and spoke to the neighbor girl, a minor, for permission to do the project after a huge rainstorm the night before. Consequences of speaking to a 17 year old neighbor was that were they destroyed not just my lawn, but my neighbors' lawns, too. Huge dents from fallen limbs, track marks and torn sod...so much so that my neighbor's retaining wall was actually displaced from the soil being moved from the driven equipment. My husband was deployed at the time and I had 3 months old twins and trying to get Mitch, the owner, to not just do right by us and repair our lawns but just to speak with me was like nailing jello to a tree. When I did get a hold of him, he yelled at me on the phone and was completely and utterly disrespectful. Expected me to just take the bad service and bad work and pay the bill. My husband ended up calling from the desert to get Mitch to be more respectful to me and understand where we were coming from. He said he'd fix it......lies. He sent some highschool kid, who was also very rude delivering passive aggressive messages from management, as he said, out to "assess the damage" of my yard and my neighbor's. Mitch showed up with an assistant after, with a giant dip in his mouth, spitting in my yard and on the sidewalk entry to my house right in front of me, to take a look for himself. After everything, he had some guy throw grass seed down two weeks later during the hottest days of the summer, not fixing anything and then threatened me with a lien. The absolute WORST experience with any contractor, EVER. Never received an apology about any of it. Despite all these other good reviews, if they have done it to one they'll do it or have done it to more. Bad staff, bad service, bad work.
They did fantastic work, have excellent communications that kept me informed (from the time of their bid, my acceptance, scheduling and the day the work (pruning two mature oaks) was completed. Everyone was courteous and professional….very pleased and highly recommend!